30 May 2019

Product and Service Update

Dear Clients,

Thank you for trading with Z.com Trade.

Please be advised of the following updates to our services, which are now effective.

1. New Commodities Products Added
We have added 4 new commodities products which are now available to trade on via our MT4 service. These are Aluminium, Nickel, Copper and Coffee, which are available on all account types. Commission does not apply to these products for any accounts, and costs are ‘spread-only’ for Classic, ECN, ECN Plus, and Professional Account types.

If you are interested in trading these products, please login to your MT4 Terminal, and locate ALUMINIUM, NICKEL, COPPER and COFFEE in the Market Watch menu.

2. Commodities Product Discontinued
Please be advised that our XPD/USD product has been discontinued, and is now no longer available.

3. PayPal
Unfortunately following a recent change in PayPal’s terms of usage, we are now no longer able to accept deposits or process withdrawals via PayPal. This method has been removed from the list of options on the Deposit page in our Client Portal. If you have deposited via PayPal in the past and need to request a withdrawal, we will either need to send this to your bank account, or you can make a deposit via an alternative funding method such as Visa/Mastercard/Skrill/Neteller, and we will be able to process your withdrawal to the method of your choice.

Please look out for further updates to our products and services coming in the next few weeks, and we wish you a pleasant summer ahead.

If you have any questions about our services, please do not hesitate to contact us and we will be happy to assist you.

Kind regards,

Client Services Department