Latest Updates

Keep up-to-date with news about our products and services, and recent media coverage of Z.com Trade and our affiliated group companies.

New Products on Classic Account

06 Apr 2018

Dear Clients,

Please be advised that following the change of the Classic Account execution mode to “Market Execution”, we will be adding all products which are currently available only on our ECN Accounts to the Classic Account.

This includes 34 new FX pairs, 2 Commodities, and 3 Indices products which will be available on the Classic Account from the opening of trading at 22:00 GMT on Sunday 8th April.

These products will appear on your MT4 Terminal – if you are using the Desktop version, simply right-click on the Market Watch window and select “Show All” to display all products. On the MT4 app, you will need to press the “+” button to add any new products you wish to trade.

Please also be aware that the market hours for the DE30.c and DE30.e products have been changed to 09:00 – 23:00 (there is no change to the DE30_L.c and DE30_L.e market hours).

If you have any questions about our services, please do not hesitate to contact us and we will be happy to assist you.

Kind regards,

Client Services Department

Important Notification regarding “GMO Trading”

05 Apr 2018

Dear all,

It has come to our attention that a CySEC-regulated online service provider, Royal Forex Ltd (License No. 269/15), is operating under the trading name “GMO Trading” and this is causing some confusion regarding the affiliation of this company with GMO-Z.com Trade UK Limited.

Please be advised that “GMO Trading” (Royal Forex Ltd) is not in any way associated with GMO-Z.com Trade UK Limited, our parent company GMO Financial Holdings Inc., or the GMO Internet Group, nor is it an affiliated company of the group.

If you have any questions regarding this or require further clarification, please feel free to contact us at any time.

Kind regards,

Client Services Department

Classic Account – Execution Mode Change

28 Mar 2018

Dear Clients,

Thank you for trading with Z.com Trade.

Please be advised that the execution mode on our Classic Account will be changed to Market Execution from the opening of trading on Sunday at 22:00 GMT this weekend.

Currently our Classic Account uses the Instant Execution mode, however this setting unfortunately limits the liquidity sources available, and this change is necessary in order to continue to expand our liquidity sources and improve the pricing and execution we offer to you.

This change to Market Execution means that orders will be executed at the available market price, and will result in a reduction in rejections or requotes that you may currently experience with Instant Execution. You should also keep in mind that this can result in slippage when trading during volatile times such as during news announcements and economic events, however we are continually making improvements to our liquidity sources to reduce slippage and maintain a high speed of order execution.

Please be advised that there will be no change to the spreads, leverage and other trading conditions on the Classic Account.

We are also planning to add the products which are currently available only on our ECN Accounts to the Classic Account after this change is made, which means you will have approximately 40 additional products to trade on with the Classic Account. This change is tentatively scheduled for next week, however we will inform you when this is confirmed.

If you have any questions about our services, please do not hesitate to contact us and we will be happy to assist you.

Kind regards,

Client Services Department

Trading Hours Change (29th March – 5th April)

27 Mar 2018

Dear Clients,

Please be aware of the following changes to market hours due to the Easter holiday period. All times are shown in GMT.

29th March 2018
AUS200 – 00:00 ~ 05:30 / 06:10 ~ 13:00
DE30_L, FRANCE40, UK100  – 00:00 ~ 20:00
DE30, JP225 – 00:00 ~ 21:00
US100, US30, US500 – 00:00 ~ 20:15 / 20:30 ~ 21:00

30th March 2018
XAU/USD, XAG/USD, XPD/USD, XPT/USD, XTI/USD, XBR/USD, XNG/USD, AUS200, DE30_L, DE30, FRANCE40, HK50, JP225, SPAIN35, UK100, US100, US30, US500 – Market closed

1st April 2018
AUS200– 22:50 ~ 24:00
DE30_L, DE30, FRANCE40, HK50, JP225, SPAIN35, UK100 – Market closed

2nd April 2018
AUS200– 07:10 ~ 21:00
DE30_L, FRANCE40, HK50, UK100 – 22:00 ~ 24:00
DE30, SPAIN35 – Market closed

3rd April 2018
DE30 – 06:00 ~ 21:00 / 22:00 ~ 00:00

5th April 2018
HK50 – Market closed

If you have any questions about our services, please do not hesitate to contact us and we will be happy to assist you.

Kind regards,

Client Services Department

Specification Change for CHF Products

26 Mar 2018

Dear Client,

Thank you for trading with Z.com Trade.

Please be advised that as part of our ongoing service improvements, we have increased the available leverage (reduced the required margin percentage) for some of our CHF crosses.

This change is now in effect on the MT4 Platform for both Classic and ECN Accounts. Please see below for a list of the pairs which have been changed.

USDCHF: 1:100 (1%)
CHFJPY: 1:100 (1%)
EURCHF: 1:100 (1%)
GBPCHF: 1:100 (1%)

These pairs were previously offered at a leverage of 1:50 (2%).

If you have any questions about our services, please do not hesitate to contact us and we will be happy to assist.

Kind regards,

Client Services Department