Funding Instructions

  • Outline
  • Deposit
  • Withdrawal

Z.com Forex provides a variety of deposit methods for your convenience.

Flow of Fund Deposit and Withdrawal

Outline of Deposit and Withdrawal

  Deposit Withdrawal
Deposit to HSBC BOC(HK)  
Method

Fast & Easy Deposit

Under Fast & Easy Deposit, every client will be given a unique designated bank account. After deposit, you are not required to send us any deposit notification. Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account around-the-clock*.

*For HSBC transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

Direct Deposit

Fast & Easy Deposit

Under Fast & Easy Deposit, every client will be given a unique designated bank account. After deposit, you are not required to send us any deposit notification. Once your transferred funds have been cleared and received, the amount will be automatically reflected on your account around-the-clock*.

*For HSBC transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

Direct Deposit Cheque by Post
Channel Online Banking
ATM
Telegraphic Transfer
Online Banking
ATM
Bank Counter
Cheque
Telegraphic Transfer
Online Banking
Cheque#
Bank Counter
Telegraphic Transfer
Online Banking
ATM
Bank Counter
Cheque
Telegraphic Transfer
Post Online Trading Platform Written Withdrawal Request
Bank Account Number Your designated bank account number**** Bank Code 004 A/C No. 817-579311-001 Your designated bank account number**** Bank Code 012 A/C No. 875-0-044594-4 N/A
Charges Free* Free Free**
Cut-off Time No Fund will be processed between
9:00 a.m. to 4:00 p.m.,
Monday to Friday HKT (excluding Hong Kong public holidays).
No Fund will be processed between
9:00 a.m. to 4:00 p.m.,
Monday to Friday HKT (excluding Hong Kong public holidays).
No 4:00 p.m. 3:00 p.m.
Processing Time Within 2 hours*** Within 1 hour (After deposit slip has been received and fund has been cleared) Within 2 hours Within 1 hour (After deposit slip has been received and fund has been cleared) Trading account will be updated after the cheque has been cleared Fund will be transferred to client's bank account on the next trading day

*All bank charges arising from telegraphic transfer are to be borne by the client.

**For withdrawal to overseas banks, all bank charges will be borne by the client.

***For HSBC Fast & Easy Deposit transfers, funds transferred between 11:30p.m. (10p.m. for Sat) to 8a.m. will be updated to your trading account after 8:30a.m. of the next day (excluding Sunday and public holidays).

****Please go to Z.com Trader Web>ACCOUNT>Information

#For cheque deposit through BOC(HK) Fast & Easy Deposit, clients are required to send the deposit slip to us. All cheques will take at least 2 business days to clear.

There are many ways to fund your Z.com Forex trading account.

To withdraw funds from your trading account, you can choose to submit online withdrawal request or written withdrawal request.

Withdrawal Conditions

  Online Withdrawal Request Written Withdrawal Request
Cut-off Time 4:00 p.m. 3:00 p.m.
Minimum/Maximum
Amount
No limit
Bank Transfer
Charges
Local Free
Overseas - All bank charges will be borne
by the client.

Withdrawal Instruction

Online Request for Withdrawal

  1. To submit your online withdrawal request, log in to your trading account via Z.com Forex website and go to Account > Balance & Transfer > Withdrawal.
  2. Enter the Amount you wish to withdraw.
  3. Press the Confirm button.

Written Request for Withdrawal

  1. Click here to download the withdrawal request form.
  2. Fill in your name and User ID.
  3. Choose local / overseas bank that you would like to withdraw to, fill in all the bank details required and withdraw amount.
  4. Sign and date the withdrawal request form.
  5. Send the withdrawal request form to us by post, e-mail or fax.

GMO-Z.com Forex HK Limited
Suite 2501, Sino Plaza, 255-257 Gloucester Road, Causeway Bay, Hong Kong
ATTN: Operations Department
Or email to:
Or fax to: (852) 3923-8099

IMPORTANT TO KNOW:
  • We do not facilitate withdrawals to third party accounts. You can only withdraw funds from your trading account to a bank account held under your name. Please make sure that you have an existing bank account under the exact same name as per your trading account held with Z.com Forex.
  • Any online withdrawal requests received after 4 p.m. HKT will be processed on the next business day.
  • Time taken for withdrawal amount to be credited to your beneficiary bank account depends on the bank.

Please note that images shown in this page may be different from the actual screen image.